Returns and complaints
How to withdraw from the contract?
Inform us about your withdrawal from the contract at sklep@berkovicz.pl within 14 days of receiving the order and attach the completed contract withdrawal form.
Pack the intact product in its original packaging so that it is not damaged during transport. If you have not sent the contract withdrawal form to our email, please include it in the package.
Send the prepared package to the following address:
BERKOVICZ Tatra Cosmetics
Romanowicza 17
30-702 Kraków
After completing all steps, the store will refund all payments, including the costs of delivering the items to the ordering party using the same payment method used when placing the order.
Inform us about your withdrawal from the contract at sklep@berkovicz.pl within 14 days of receiving the order and attach the completed contract withdrawal form.
Pack the intact product in its original packaging so that it is not damaged during transport. If you have not sent the contract withdrawal form to our email, please include it in the package.
Send the prepared package to the following address:
BERKOVICZ Tatra Cosmetics
Romanowicza 17
30-702 Kraków
After completing all steps, the store will refund all payments, including the costs of delivering the items to the ordering party using the same payment method used when placing the order.